THE CAKE DOVE
Privacy Policy.
What kind of information does The Cake Dove collect?
When you fill in your personal details on my Contact Form or Booking Page, the Cake Dove will need your name, address, Email & Phone Number. Also any other relevant information with regards to your wedding details & venue required.
If you would like to sample a cake-tasting box, your Credit or Debit card information will be collected. This is all held securely by WIX that includes its own firewalls and payment systems.
WIX may use Software tools to measure & collect session information, including page-response times, length of visits to certain pages. How you found the www.thecakedove.co.uk website page (directly or via a social media platform), interaction information, and methods used to browse away from the page.
How does The Cake Dove collect information?
When you conduct a transaction on my website (such as buying a cake -sampling box, or fill in a Contact form or Booking Form, or when you subscribe to a Newsletter) As part of this process, I will collect your personal information that you have given, such as your name, address, phone number & Email address.
Why does The Cake Dove collect such personal information?
I only collect any personal information (PI), for example, Email addresses for The Cake Dove marketing campaigns, or any information that might be of interest to you etc - when I email directly. No information is passed onto any third party unless I have your permission, or are required by law to do so. I am committed to protecting and respecting your privacy, and I fully endorse and adhere to the requirements of the General Data Protection Regulations that replace the Principles of the UK Data Protection Act 1998. The new regulations come into place on 25/05/18.
Information such as where your wedding is to take place, personal information regarding your wedding ideas and plans, are to ensure that I receive the relevant information and ideas you have to create your dream Wedding cake.
How does The Cake Dove store, use, share and disclose site visitors personal information?
The Cake Dove website is available on the hosting company Wix.com platform and database hosting company Pinterest. Wix.com provides me with the outline platform that allows us to sell our products and services to you. Your data may be stored through wix.com's data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
Both Wix and Pinterest use security measures to protect against the loss, misuse, and alteration of any information. the information is stored in a database in a secure environment at their data/hosting centres.
wix.com collects statistical data about our user’s browsing behaviour, the type of devices and software being used by them and their geographical location. Statistical information is only used by me to understand user behaviour, to provide a better service and to customise my website accordingly.
All direct payment gateways offered by wix.com and used by my company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and discover. PCI-DSS requirements help secure the secure handling of credit card information by my store and its service providers.
How does The Cake Dove communicate with its Site visitors?
The Cake Dove will contact you to notify you regarding your wedding cake or celebration cake inquiry or booking, or if there are any changes regarding your cake in any way, ingredient or style-change.
I would firstly contact you via email and then if there is no response from you, and this issue such as an ingredient change or style-change, then I would ring or WhatsApp you. I would never send any information to you (unless you asked particularly for a paper detail design of your cake). your address is collected only for cake delivery purposes or to send a design cake copy to you. Also of what areas have heard about the cake Dove.
How does The Cake dove use Cookies and other Tracking tools?
Cookies are small text files that are placed on your computer by websites that you visit. they are widely used in order to make websites work, or work more efficiently, as well as provide information to the website owners. Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, and how to manage and delete them, please visit www.allaboutcookies.org.
The Cake Dove does use essential cookies, when it uses Wix Booking Services, so that you can easily see my content and follow me on social media websites.
I include social media sharing buttons on my website which also uses cookies.
My website uses Google Analytics to collect statistical data. These cookies help me to provide you with the best experience and also allows me to continually improve my website by providing me with information about how users interact with my site. For example, the number of visitors to the site, the pages they visit and the length of time they spend on the site. The cookies do not collect information that identifies a user, and all information is aggregated and is therefore anonymous.
To opt out of being tracked by google Analytics across all websites, please visit http://tools.google.com/dlpage/gaoptout.
How can The Cake dove Site visitors withdraw their consent?
If you would like a copy of the information held on you, please contact me at info@thecakedove.com if you believe that any information i am holding about you is incorrect or incomplete, please contact me here as soon as possible. I will promptly correct any information found to be incorrect.
If you are a previous customer and no longer wish for me to hold your personal information, or receive any marketing information from me, please contact me at info@thecakedove.com or phone Sarah on 07557 193 297.
Privacy policy updates.
I reserve the rights to modify this Privacy policy at any time and the policy will be reviewed frequently. Changes and clarifications will take effect immediately upon their posting on my website. If I make material changes to this policy, I will notify you here that it has been updated, so that you are aware of what information I collect and how I use it.
GDPR
The Cake Dove is registered with the ICO which is the Independent Commissioners Office which is the UK’s Independent authority set up to uphold information rights in the Public interest, promoting openness by public bodies and date privacy for individuals.
The Cake Dove
East Horsley
Surrey
KT24 6NU
07557 193 297
March 2023